Frequently Asked Questions
We try to reorder all the items that sell out on our site. We are only able to restock our styles when our vendors have them available. If you are signed up for restock notifications for a certain style that is restocked & made available on our site, you will be notified right away.
We know it can be sad when your favorite items are sold out, but don’t lose heart! We may be able to get them back! To sign up to be notified if an item is restocked, click on the out of stock item, select your size, then enter your contact information in the available field and click “Sign Up.”
If you are shopping on a mobile device, just click “View Order Summary” while you are in Checkout, then you can simply input your code into the available Gift card/discount code field and click Apply before completing your order.
If you are shopping on a desktop, this Gift card/discount code field will be on the right hand side of the checkout page above the Subtotal.
We can help! Please reach out to our customer service support and they will be happy to assist you. While we cannot apply a discount code to an order after payment is received, we can offer you a gift card code in the amount your order would have been reduced so you can keep those savings!
It happens! Please contact us as soon as possible so that we can adjust your order before it ships. For fastest assistance please reach out to us via chat Mon-Fri 8:00 AM – 9:00 PM CST, Sat 9:00 AM – 9:00 PM CST and Sun 10:00 AM – 9:00 PM CST.
Once you have received a shipping confirmation email, your order has shipped and we are unable to make any changes.